Lulu Bags Reviews
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About Lulubags.co.uk Prices and Cost?
Lulubags.co.uk offers a variety of products including handbags, backpacks, luggage, and baby bags. Prices for these items vary, with some examples being a Miss Lulu Casual Shoulder Bag with a stylish pleated design priced at £19.32, reduced from £24.16, and a Kono Contrasting Colors Waterproof Casual Backpack with laptop compartment available for £15.56, down from £19.45. The site also features a Miss Lulu 3 Piece Elegant Leather Backpack Set for £24.35, discounted from £30.43. For orders over £200, the website offers free shipping worldwide. Customers not satisfied with their purchase can avail of a money-back guarantee. The website hosts sales and clearance events where customers can pick up items at a bargain, such as the Miss Lulu Rectangular Soft Leather Cross Body Bag for £19.22, reduced from £24.04. The prices reflect the brand's commitment to providing premium quality at affordable prices, catering to a diverse range of styles and preferences.
About Lulubags.co.uk Payment Method?
Lulubags.co.uk accepts a variety of payment methods to accommodate customers. The website accepts all major credit and debit cards, with the exception of American Express. Transactions are processed through Sage Pay, one of the UK's largest and most secure payment gateways. The system is designed to ensure that no personal banking information is held on the company's system. For added security, Sage Pay only accepts payments from credit/debit cards that match the billing address of the card. In case of payment failure, it is often due to the address and postcode not matching the card details. Additionally, customers have the option to make payments over the phone using a card machine or via bank transfer. It is important to note that no orders are dispatched without confirmed payment.
Lulu Bags FAQs
What is Lulu Bags' return policy for UK customers?
How can I make a return at Lulu Bags?
What is Lulu Bags' exchange policy for UK customers?
How long does it take Lulu Bags to ship my order?
Lulubags.co.uk Return Policy?
Lulubags.co.uk has a return policy that allows UK customers to return items within 28 days of delivery. Products must be unused and retain all Miss Lulu tags. Returns are at the customer's expense, and it is advised to obtain proof of postage. The return process involves filling out a note with the reason for the return and the order number, enclosing it with the item, and sending it to the specified return address. Refunds are processed once the items are received and inspected, which may take up to 10 working days. Refunds are issued to the original payment method used for the purchase. Exchanges are available for UK customers, allowing for a different colour of the same item or a different item of the same purchase price. International customers, however, can only receive refunds, not exchanges.
The shipping policy states that all UK orders are dispatched from the UK warehouse and European orders from the German warehouse. Free shipping is offered on all retail orders, with items shipped within one or two business days after payment completion. The primary carriers are Hermes Tracked 48 and DPD tracked for both UK and international orders, and DHL for international orders. A tracking number is provided with the dispatch notification email. For wholesale orders, free delivery is available for mainland UK orders over £200, with next-day DPD service, although this does not apply with other discounts. Certain locations may experience longer delivery times or additional charges.
Is there information about warranty or returns for Lulubags.co.uk products?
Lulubags.co.uk provides a return policy for UK customers, allowing returns within 28 days of delivery. Items must be unused and retain all Miss Lulu tags. Returns are at the customer's expense, and obtaining proof of postage is recommended. The process includes filling out a note with the return reason and order number, enclosing it with the item, and sending it to the return address. Refunds are processed upon inspection, which may take up to 10 working days. Refunds are issued to the original payment method, typically taking 5 working days in the UK to show in the account. Exchanges are available for UK customers, allowing for a different colour of the same item or a different item of the same purchase price. International customers can only receive refunds, not exchanges. If not satisfied with a product, a refund will be issued. The website does not explicitly mention a warranty for its products.
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